FREQUENTLY ASKED QUESTIONS
What can I ship?
Personal items, gift boxes, apparel, documents, e-commerce items, samples, and small commercial cargo.
How long does delivery take?
Air shipments from Sri Lanka typically reach the UK within
3–5 days, depending on carrier and clearance times.
Do you offer tracking?
Yes—customers receive
real-time tracking updates
via email and through our online portal.
Do you handle duty and VAT?
Yes, we manage all customs-related payments to ensure smooth and compliant clearance.